A Filthy Horror Show – Swiss Garden Hotel & Residences Genting Highlands

 Date of the very short stay was 7 January 2022, 3pm to 9pm

(Items shown not to scale...snapped on arrival, right on sight)

Arriving at the locale, confusion set in as the signage of the property suggests that it is a shared place or not the right place. Several branded items bear a different name, e.g. the ticket for the car park.

A 20 minute Odyssey through a car park and lifts that are badly designed in terms of wayfinding, one eventually arrives at the lobby. The car park could use a few more lamps, but that turned out to be one of the smaller issues.

At the registration one is confronted with a “Health Declaration From” that makes no sense.  For instance, it asks for “Last Embarkation”. Well, that was “Hokkaido” for my wife. When? Don’t matter much, does it? For this to make sense, the addition of “… in the last 30 days” would work.

Said form asks if one has been to a country on a WHO list. No access to the list. So, how? No time frame either. Asked if Malaysia is on said list, were told “yes”. Truthfully, as we are / have been in Malaysia and it is “on the list”: yes.

Obviously a couple, we were not presented with a choice of bed sizes. If a hotel does not have a king / queen size bed, typically, the question would be if single beds are ok, which they are, considering that there is no choice and it is never a big deal.

In 2 of the 3 lifts the spout from the hand sanitizer bottle had come off. Pressing on the remaining pump mechanism gives guests a sanitiser-bukkake experience. The markings for the social distancing are worn out, a sign that nobody seems to bother to replace them since they have been pasted back when.

The windows to the corridor stand open, allowing birds to come in. Hence bird-poo. Nice.

Rounding the corner to the room: dead cockroach. Nicer

Into the room: sticky stains on the backrest of the sofa. Yuck

Bed sheet: stains right there!

Floor: peppered with tumbleweed of hair, presumed the pubic type

Aircon: cannot be adjusted despite best efforts of staff

Beds: of the single type. Rather surprising

We departed within a short time of checking in. The only comment from the front desk “You only need to check out in the morning. If I was an Inn-Keeper, I would be in shock and surely ask “Is everything ok?” It has happened that a trip was cut short due to personal issues. In such case, never mind. But…

An empty soft drink bottle perched on the counter. Why?