In the category "Most client unfriendly bank" on the planet, the award goes to HSBC, HK, SAR.
They are unable to:
- Tell you the status of your bank account over the phone (the 24 hour hotline that is)
- Call you back if you need to talk to them urgently
- Process overseas transfers properly
- Have the Singaporean branch help you with the Hong Kong account as they are separate businesses (WHAT????)
In addition they WILL:
- Transfer money from one of your accounts to another without telling you
- Close down your account without warning or notification
- Promise you to call you and never do so
- Respond to your mails saying they are busy with a high volume of incoming mails (Hire more people to anser them OR start working on reducing problems!)
- Take ages to answer your requests in the end
Summary: If you want to make your life difficult, chose HSBC as your bank!
PS: I am not using them here in Singapore. Wonder why?
Wednesday, January 30, 2008
Don't use this bank! Unless you look for trouble
Posted by SP11 aka. Mr. Pertz at 10:21 AM
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